Shipping & Delivery

Our store ships to more than 200 countries.

Estimated Delivery Time is 7-30 business days.

Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.
Different items have their own processing time, which is what we cannot control.
But what we can do is try the best to let you receive your items as soon as possible.
By purchasing more products you can get one or more packages separately depending on the manufacturer, it is also possible and different time for different packages to arrive within 30 days of maximum delivery.

The following cases should be taken into consideration regarding shipping times:

1. Weight and dimensions of a package
2. Place of Dispatch
3. Destination
4. Freight

When will you receive your ordered items?

Exclude force majeure (bad weather, strikes, wars etc.), the following 3 factors should be taken into consideration.

1) Shipping Method: Delivery time varies with shipping methods.
For example, DHL takes 2-4 business days while EMS takes 3-8 business days the largest number of international delivery posts varies between 12 and 30 days.

2) Time in transit varies depending on where you're located and where your package is coming from.

It is clear that all shipments being sent to and from a country or region must clear customs first. That is usually the obligation of customers. Different countries have different tax rule on the imported goods.
Therefore, it will be better if you know your county's custom policies before your order in case of some troubles.
There are some responsibilities you should know about clearly who has to take once something unexpected happens.
If the items are detained by Customs after the shipment left the seller's country, the buyer is responsible for clearance of the detained items.
It is the buyer's responsibility for any custom duty fees that may be charged upon delivery.

Refund Policy

Your satisfaction is our long-term pursuit and concern. We guarantee that our products are delivered within 45 business days.
The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days. If you have purchased anything on SHOP2NET market but didn't receive it within the guaranteed delivery time, you can get a full refund.
The estimated delivery time for orders on SHOP2NET is 7-30 business days. Due to the fact that shipping time may vary depending on factors beyond our control, we've established a guaranteed period for delivery of 45 days.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of SHOP2NET (i.e. not cleared by customs, delayed by a natural disaster).
3. Other exceptional circumstances outside the control of SHOP2NET.
If the product is defective or does not correspond to the specification, it is necessary to submit a picture with received damage and a product if requested, we must send it back to the address we will send you later.
You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it either by sending a message on Contact Us page .